When the dealership is busy, demands are high, and customers need assistance, mastering the tools at your disposal is key to staying ahead. Even with a powerful system like Quorum DMS, proper training is often overlooked, leading to underutilization, and missed opportunities.
Overcoming Common Objections:
It’s not uncommon for concerns about engagement, particularly in remote training sessions, to deter dealerships from investing in the necessary training. Additionally, the perceived cost of training can be a significant factor that holds dealerships back. However, at Quorum DMS, we understand these objections and have crafted a training system that addresses them head-on, ensuring each session sets you up for success. We recognize that investing in training is investing in your dealership's success. Our comprehensive training programs are designed to equip your team with the knowledge and skills needed to maximize the potential of Quorum DMS. By tailoring our programs to dealership roles, we ensure that each member of your team receives relevant and practical training that directly impacts their day-to-day operations.
Providing the Expertise:
Our industry expert instructors bring real-world experience to the table, going beyond software knowledge to incorporate best business practices. Their insights and expertise enable your team to not only navigate Quorum DMS effectively but also optimize workflows and streamline processes for enhanced efficiency and productivity.
Our remote training sessions are designed to create a collaborative and interactive learning experience for both learners and trainers. Whether you choose instructor-led sessions or prefer to guide your own learning path, our updated remote training methods enable learners to connect with trainers on various levels. This flexibility ensures that you can receive the training you need without disrupting your dealership's daily operations.
For those who prefer a more immersive learning experience, our on-site training options deliver unmatched value. Led by Quorum Subject Matter Experts, these sessions apply real on-the-job training scenarios to provide practical, hands-on instruction. By minimizing downtime during training and facilitating immediate and specific feedback between trainer and trainee, we ensure that your team can quickly apply their newfound knowledge to drive results in your dealership.
Our self-directed learning resources, including eQUIP and the Dealer Resource Center (DRC), offer flexible options for ongoing skill enhancement. eQUIP is our subscription-based Utilization Improvement Program, giving you access to a minimum of four live and interactive training courses per month available online. Each course is conducted twice live and then added to our video library for future convenience. Additionally, eQUIP uTRAIN provides dealership employees with access to role-based DMS training through practical workbooks, OEM specific training environments, and supplemental videos. This self-directed training platform conveniently helps existing employees build on or refresh their QDMS skills and gives new employees the start they need to be successful in their role. The Dealer Resource Center (DRC) is available to all QDMS users, providing a wealth of resources including how-to documents, quick tips, video tutorials, and more. With searchable menus and quick navigation, the DRC makes it easy to find the information you need when you need it. By addressing objections, empowering your team, and offering diverse training options, we're here to help you thrive. Ready to unlock the full potential of your Quorum DMS? Contact us today to learn more about our training programs and how we can support your dealership's journey towards excellence.