Full digital service experience, increasing revenue at every turn

Modernize your parts and service operation with Quorum DMS, a complete Service Solution. Keep customers and staff connected with instant digital communications, provide timely service quotes you trust, and streamlined processes to maximize your team’s productivity. A fully digital consumer experience that increases service revenue at every turn.

Service

Everything you need to run your Service Department with seamless integration to all areas of the DMS. Increase service revenue and customer satisfaction by automating processes, identifying quoting opportunities, and enabling staff to instantly communicate required information to the customer.

End-to-end Service Solution
Automation, integration, and streamline key processes throughout the Service Department, maximize revenue with every service opportunity.

Increase Revenues
Untap your revenue potential with increased productivity and efficiency, intuitive quoting processes, all in an easy-to-use platform.

Build Trust with your Customers
Empower your staff to be transparent, timely, and responsive, delivering the information your customers want and need, when they need it.

Quoting went from one-line quotes to six or seven items per vehicle because it’s so simple to do. We have made huge numbers using the Quorum DMS quoting system…


Fixed Operations Director
Capital Buick GMC

Book 2X More Hours Per RO with Service Quoting

$60,000/month additional revenue with service quoting.

PowerLane

PowerLane transforms and modernizes the service lane, offering a clear digital service experience that your customers will appreciate. With convenient mobile check-in and check-out, digital multi-media inspections, and real-time communications, you can boost customer confidence and drive increased service revenue.

Full Digital Service Platform
Modernize your customer service with the transparent Digital Service Experience.

Build Trust & Confidence
Show customers the work that's required through photos and videos to build trust and confidence in your dealership's recommendations.

Increase CP Revenue
With video and photo recommendations, easy quoting, and smooth approvals, your dealership will see drastic increases in revenue per work order.

$281 in Additional Revenue Per Work Order Using IVCR

25%+ Increased Customer Pay Using Power Lane

Warranty Finder

Using Machine learning, Warranty Finder can easily identify any warranty covered items to generate more service revenue, receive payments quickly, and provide accurate submissions.

Find More Warranty Revenue
Identify and recommend warranty covered work through Machine Learning, driving more service revenue into your dealership.

Speed Up Processing Times
Receive paid submissions with faster turnaround and greater accuracy.

Increase Staff Productivity
With Warranty Finder locating all warranty work, Warranty Administrators can handle rejections instead of all submissions.

Averaging a 15%+ increase in revenue per RO when using Warranty Finder

Warranty Finder has increased productivity tremendously and easily identifies extra labor hours we would have missed. The way it sets up our repair orders to submit is very impressive.

David Dahlstrom
Dahlstrom Motors

Parts

An end-to-end Parts Solution designed to increase efficiency and drive more revenue. The inventory management system makes it easy to track, order, and maintain inventory numbers, status, and location while being able to communicate across departments with real-time updates and notifications.

Streamlined Parts Processes
Everything required to make your Parts Department efficient and profitable with streamlined processes and integration to all areas of the DMS.

Speed and Accuracy
Real-time posting to accounting ensures accurate inventory control that comes with full drill-down capability to see detail on any parts transaction.

More Revenue Opportunities
Features like matrix pricing, parts round-up, and discount price management are designed to reveal revenue opportunities.

$600K average additional revenue with Parts Round-Up.

6% increase in Parts Revenue when using Matrix Pricing.

Declined Services

Don’t miss quote opportunities from services that were initially rejected. Easily track and re-quote for any Declined Services, tracked and readily available as part of PowerLane.

Capturing Quotes for Every Repair
Never miss an opportunity to quote a customer for a needed repair by capturing and tracking declined services that would typically be lost.

Embedded in the Process
Built into the PowerLane process, quoting is fast and easy with quick approval and sign off for an efficient customer experience.

Keeping Customers Informed
Providing a great way to ensure service items are always mentioned and addressed so customers are informed and empowered to make the right decision.

Discover more about Quorum Group of Companies

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