DMS2018-11-29T06:56:05+00:00

The DMS Driving Your Dealership’s Revenue

Quorum’s DMS software product – XSᴇʟʟᴇʀᴀᴛᴏʀTM – takes advantage of centralized computing for Windows, using Quorum’s robust hardware and network environment, as well as cloud-based services for mobile technology. Virtually any desktop, laptop, tablet or other mobile device can be used to access the DMS via a secure Windows remote desktop services connection. This model provides significant benefits to dealers:

Choice

Quorum’s model allows the dealership to use the devices that they prefer, whether they are PCs, MACs or Android devices. Existing devices in the dealership can be used.

Lower Cost

Because the Windows Server does all of the work, devices last longer. Dealerships don’t need to continually upgrade their desktop PCs.

More Secure

Automatic local + centralized backup, virus protection, security admin, application access, disaster recovery + internet access control provide a more secure + reliable network.

Remote and Mobile Access

Allows remote sales, remote location or home-user connectivity and use of the system — from virtually any device — just like you were sitting at your desk!

Improved Support

Quorum can support your system users better by shadowing their DMS sessions and guiding them through answers to their questions or problems.

XSᴇʟʟᴇʀᴀᴛᴏʀ is offered as a server-based computing environment, where a server (or group of servers) is installed at the dealership premises. Dealer Groups with multiple stores can share the server(s) for their stores through virtual private networks. Combined with the benefits described above, locally installed servers have the “best of both worlds,” offering virtually all of the attributes of a hosted (also known as ASP or Cloud) environment, but without reliance on Internet connectivity. Many dealers find that the maximized speed and reliability of a server right in their network is best for their operations as it maximizes the system’s speed and uptime and does not require expensive high- speed Internet and redundant back-up connections. In these cases, Quorum still monitors your server to ensure it is running efficiently, and we still perform all patches, updates and backups for you.

Some dealerships (generally smaller ones) prefer not to have a server at their location and opt for our Cloud environment. In these instances, XSᴇʟʟᴇʀᴀᴛᴏʀ is accessed via a virtual private network connection to servers that Quorum maintains at a fully secure data center via the Internet. This model has the advantage of not having to worry about running server hardware locally, but does require stable and reliable Internet connectivity.

Quorum will work with you to analyze the pros and cons of each model and determine which works best for your business. Note that in both cases, some technology uses cloud-based services for mobile technology (such as Communicator, Sales CRM and Vehicle Inspections).

XSᴇʟʟᴇʀᴀᴛᴏʀ is integrated with Microsoft products such as Excel for analysis.

The system runs primarily on Intel-based servers running Microsoft Windows Server Operating System and users access the software through virtual servers configured to maximize performance using Windows Remote Desktop Services and Quorum’s optimized framework. Through the use of secure remote desktop connections, users can access the system as if they were sitting at their desks in the dealership regardless of where they are.

The platform and system is highly scalable. In larger organizations, additional servers can be installed to separate the database server from the application server(s), thus further maximizing performance.

The underlying database for our products is Microsoft SQL Server — a robust and scalable platform that facilitates the many benefits of our single database design and easy data access through standard tools such as Excel.

Features and Benefits

XSᴇʟʟᴇʀᴀᴛᴏʀ is a comprehensive dealership and customer management solution that automates, integrates and streamlines every department in a dealership. The information below provides a summary of some of the key features and functionality included and available within the Quorum DMS solution, organized by dealership area. Italicized grey items are optional features or services (which may require additional fees).

System Highlights

  • Month-to-Month Contracts – no long term commitments

  • Software Assurance – all XSᴇʟʟᴇʀᴀᴛᴏʀ and Microsoft Operating System updates included in the support fees

  • DMS Assurance Package – free server replacements, F&I forms, eDocuments and FlexReports

  • Unlimited storage of all transactions – system acts as an electronic filing cabinet

  • Real-time posting of all transactions – no batch processing

  • Windows-based system with full drill down to any transaction

  • Built in management reporting

  • Support for multiple facilities and franchises (Including central accounting, CRM and reporting features)

  • Embedded CRM tools to better care for your customers

  • Enter customer and vehicle information only once

  • All departments share the same information

  • The software is built as one integrated system, not as a collection of modules

  • Free Employee time clocking module

  • FlexReports – a library of basic Excel reports

  • FlexDOC – a high level financial summary of the dealership – in real-time

  • eDocuments – turn paper documents into electronic ones

  • Customer Care Package – email integration to XSELLERATOR

  • The Console desktop

  • All makes VIN translation

Sales + F&I

Quorum’s XSᴇʟʟᴇʀᴀᴛᴏʀ includes everything you need to efficiently run your Sales + F&I departments, including:

  • Real-time Vehicle Inventory Management

  • Desking and F&I processing including side-by-side (three) scenario selling

  • Forms and contracts (up to 25 included at implementation, additional available)

  • Sales merchandising

  • Showroom and CRM

  • Dealer promotions / data mining

  • Sales task management follow-up

  • Access to credit bureaus, financial portals and full FTC compliance through CBC integration
    (3rd party product required)

Fixed Operations

Service Key Features

• Repair Order write-up & invoicing
• Automated Shop Management
• Automated Technician Time Clocking
• Automated Repair Order
• Multi-Option Automated Dispatching (paperless)
• Hours to Sell function
• Intuitive Labor Operation Code Management
• Appointment Scheduling, including integrated on-line customer appointments (3rd party product required if not supplied
by Manufacturer)
• Automated Parts Requests
• Retail Labor Time Guide Interface (3rd party product required)
• Service Notices & Service Merchandising with full BDC capability (with results tracking)
• Built-in Service Customer Retention Management
• Integrated Quoting Process that helps advisors and technicians quote needed repairs for customers seamlessly
• Vehicle Inspection Process – full walk around and inspection features that integrate with quotes and repair orders (available on tablets and mobile devices)
• Electronic signature capture
• Matrix Labor Pricing
• Automated Warranty OEM Credit Memo Reconciliation (for some OEMs)

Parts Key Features

• Inventory management & adjustments
• Stocking & ordering
• Special order parts management
• Receiving & claims
• Parts invoicing & returns
• Multiple pricing levels, including pricing matrices and round-up function
• Multi-year inventory history
• Purchase orders
• Parts Kits – PK number or attached to an Op Code
• Parts catalogue shopping list interface
• Basic Automated parts catalogue interface
(3rd party product required)
• Integrated Electronic Inventory Barcode Scanning
(3rd party product required)
• Electronic signature capture

Accounting

• Full general ledger
• Accounts payable & accounts receivable with pount-and-click reconciliations
• Electronic purchase orders
• Cash receipts
• Ability to email statements
• Month-end / year-end routines and financial statements
• Integrated payroll (3rd party product required)
• Integrated in-house leasing (3rd party product required)
• Automated warranty and parts invoice reconciliation (not available for all franchises)
• Journal entry import from spreadsheet

Integration Partners