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Automotive Software Trainer - London, Ontario
Quorum Information Systems Inc. is searching for an Automotive Software Trainer to join our team.
The function of the role is to provide new clients with hands-on training during our implementation process as well as deliver services related to Quorum's XSELLERATORTM software. You will be part of a team that is responsible for providing and testing customer set-up, conducting training sessions and investigating customer concerns through proactive customer management and "best practice" methods.
The delivery team is comprised of individuals whose combined experience will be in parts, sales, service and accounting. You will be required to travel extensively to client sites throughout Canada and the United States, typically spending 65% of the work time visiting clients.
Requires minimum 3 years recent automotive dealership experience in a Business Office or Sales Management, Parts/Service, or Accounting related position.
Able to communicate effectively with dealership staff and management at all levels
Able to work positively in a team environment that is project based.
Able to analyze, understand and communicate customer business processes
Strong customer service skills
Computer literate with specific competence in a Microsoft Windows environment
Proficient in Microsoft Office Products (Excel, Word, Outlook etc.)
Superb analytical and problem solving skills
Solid verbal and written communication and organizational skills
Results and detail oriented
Excellent time management skills
Experience implementing new DMS systems an asset
Change management experience an asset
Post secondary degree or college equivalent certification, or equivalent experience an asset.
Training and/or teaching experience an asset
Project management experience an asset
This is a full time salaried position with an excellent benefit plan. To apply for this position, please e-mail your resume, covering letter and salary expectations to hr@Quorumdms.com. Your e-mail must have "Dealer Delivery Specialist - Sales" in the subject line. Please visit our website: www.quorumdms.com. To apply for this position e-mail your resume, covering letter, and salary expectations to hr@QuorumDMS.com. Your e-mail must have "Sales/Business Office Support Specialist" in the subject line.
** Only those candidates that meet our requirements for this position will be contacted **